Data controller
The controller is Nutikas Infologistics OÜ, registry code 16668846, VAT number EE102610864, Veskiposti tn 2-1002, Tallinn 10138, Estonia.
For privacy-related questions, contact info@nutikasinfologistics.com or +372 5848 1988.
Privacy
Privacy policy
Nutikas Infologistics OÜ takes the protection of the personal data of its clients, business partners and website visitors seriously. This policy explains what we collect, why and for how long we process it, and the rights available to you.
Personal data we process
Through the website form, we process your name, company name, email address and the content of your question. If you provide them in your question or later correspondence, we may also process route, cargo, delivery and other details needed to prepare a transport service.
To operate the website securely and reliably, technical service providers may also process an IP address, browser and device information, request timestamps, technical logs and strictly necessary cookies.
Please do not include special-category personal data or other information that is not needed to answer your enquiry in the free-text field.
Purposes and legal bases
We use personal data only for clearly defined business and legal purposes.
- Answering your question, preparing a quotation and taking steps at your request before entering into a contract.
- Arranging an agreed transport service and performing a contract.
- Managing correspondence, protecting the website and maintaining legitimate business communications.
- Complying with legal obligations that apply to us.
Recipients and transfers
Access is limited to people and service partners who need the data for their work. Where necessary, we disclose the minimum required information to website hosting, form management, IT and email providers and to carriers, terminals, agents and other logistics partners.
Our technical service providers and their authorised sub-processors may process data outside the European Economic Area. In such cases, the transfer must rely on a safeguard recognised by the GDPR. We do not sell personal data.
Retention and security
We retain enquiry data for as long as needed to answer the enquiry and manage reasonable follow-up. If the enquiry leads to a client relationship, relevant data may be retained throughout that relationship and afterwards where required by law or necessary for legal claims. The data is then deleted or anonymised.
We use appropriate technical and organisational measures to reduce the risk of unauthorised access, alteration, loss or disclosure.
Your rights
Subject to the conditions of the GDPR, you have the following rights.
- Obtain information about processing and request access to your data.
- Request correction, erasure or restriction of processing.
- Object to processing based on legitimate interests.
- Receive data you provided in a machine-readable format where portability applies.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Estonian Data Protection Inspectorate or seek a judicial remedy.
Cookies
The website uses essential cookies for security and core functions. Analytics, functional and marketing cookies, and data sharing with third parties, are disabled by default and enabled only when you choose them in the cookie notice. You can change your choice later using the link in the footer.
Changes to this policy
We may update this policy when our services, processing activities or legal requirements change. The current version will always be published on this page.
To exercise a right or ask a privacy question, email info@nutikasinfologistics.com. We may request additional information to verify your identity.